
Terms & Conditions
Last updated: 10-Apr-2025
Welcome to eCom Gliders! By continuing to browse or use this website, you agree to follow the terms laid out below. These terms exist to make sure everything runs smoothly and transparently for both you and us.
What We Offer
We provide a full range of Amazon-related services, including PPC management, listing optimization, branding, creative strategy, and more. All services listed on our website reflect what we currently offer. You can check out the full list anytime on our Services Page link.
Using Our Services
To work together successfully, we need your cooperation. You agree to:
• Share access to any necessary Amazon accounts or tools
• Respond to communication in a timely manner
• Understand that we are not responsible for Amazon’s internal actions (like account suspensions or algorithm changes)
Payments & Fees
All payment terms will be outlined in your invoice or discussed prior to starting a project
Payments must be made on time — late payments may result in a pause in service
If your project is paused due to late payment, missing documents, or account access delays, a $100 reactivation fee may apply
All purchases made through our website are non-refundable, so please reach out if you have questions before placing an order
Refunds
Payments for our services (including one-time or automatically recurring charges) are non-refundable. Once payment is made, no refunds will be issued under any circumstances.
If you wish to cancel a subscription or recurring service, you must notify us at least 24 hours before the next billing cycle. Cancellations requested after a charge has been processed will not qualify for a refund.
We encourage you to contact us in advance if you have any questions about which service best suits your needs.
Our Work & Ownership
Until your payment is complete, all creatives, copy, and strategies we develop remain our property. Once full payment is made, you’ll own the final delivered materials — unless we’ve agreed otherwise.
Please don’t share, reuse, or resell our work without our permission.
Privacy & Confidentiality
We take your privacy seriously. Any information you share with us is kept confidential and will only be used to complete your services. We will never sell your data or use it outside of your project.
No Guarantees
We work hard to deliver the best results possible, but due to the ever-changing nature of Amazon, we can’t guarantee specific outcomes.
We’re not liable for:
• Lost sales or profits
• Account issues caused by Amazon’s internal policies
• Third-party tool delays or errors
Canceling Services
You or we can end a project with written notice (e.g., 14 days). If you cancel early, any unpaid work up to that point will still be billed.
We may also pause or stop service if these terms are violated or if payment is not received.
Updates to These Terms
These Terms & Conditions may be updated from time to time. Any changes will be posted right here, so you’re always in the loop.
Need Help?
If you have questions about anything on this page, feel free to reach out:
📧 info@ecomgliders.com
📞 +1 (360) 660 1210
📍 1209 MOUNTAIN ROAD PL NE 5913 ALBUQUERQUE, NM 87110