Full-time · Remote, collaboration during US business hours
Brand Manager
The Brand Manager is the strategic lead for a portfolio of Amazon accounts. You protect retention through proactive communication, translate marketplace data into plans, and keep cross-functional work aligned without losing the client relationship.
Responsibilities
- Own client communication for assigned accounts; calls, updates, and escalation handling
- Build and maintain account plans covering sales, advertising efficiency, listing health, and catalog risk
- Coordinate with PPC, creative, and catalog specialists so deliverables land on time and on strategy
- Review reports and decks before they reach the client; present insights in plain language
- Flag underperformance early and bring specific next steps, not vague status summaries
- Maintain task hygiene in the team's project tools after meetings and ad-hoc requests
Must-haves
- Hands-on familiarity with Amazon Seller Central and brand growth levers (listings, ads, catalog basics)
- Experience owning client or stakeholder communication in an agency, brand, or ecommerce setting
- Comfort reading sales, conversion, and advertising metrics and turning them into recommendations
- Strong written English and structured meeting habits
- Ability to prioritize across multiple accounts without dropping follow-ups
Nice-to-haves
- Prior Amazon agency Brand Manager or Account Manager experience
- Exposure to Brand Analytics, Helium 10, or similar research tools
- Experience mentoring junior teammates